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BlackBerry® Curve™

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Visitor
hal2711
Posts: 1
Registered: 11-07-2009
Accepted Solution

Email downloading

So I've had my Blackberry Curve for more than a year, and until about two weeks ago it worked perfectly- it would always download my e-mails within about 15 minutes of them being received on the server. In the last two weeks they just aren't downloading- maybe they'll download once in a twelve hour span, but that doesn't really cut it. What's going on? Thanks for the help!

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Forums Advisor III
kijanasmart
Posts: 1,388
Registered: 05-29-2009

Re: Email downloading

Send service books to the phone by:
1. Logging in to your carrier's BIS site (where you setup your email)
2. Go to Help and click "Send Service Books"

 

You can go to Options>Advanced Options>Host Routing Table, press menu and "register now"

 

Other than that, try a Battery Pull:
1. Remove the battery while phone is turned on
2. Wait a few seconds before inserting it again
3. Allow the long boot up process to finish (takes a few minutes usually)

This clears most software issues that occur on blackberries from time to time. You could also use Quickpull, a free app that simulates a battery pull without physically removing the battery: http://software.crackberry.com/product.asp?id=27660
A battery pull reclaims memory lost during application usage and clears minor software errors that creep in over time. The blackberry runs an OS just like your PC runs windows and the battery pull is the equivalent of a reboot/restart on your computer.

Kijana
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Thanks :smileyhappy:
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