Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Curve™

Reply
New Member
nedbaresi06
Posts: 3
Registered: ‎12-14-2012
My Carrier: Vodafone

Email inbox problem

the envelope symbol on the front screen usually takes me to my email inbox but suddenly it has changed and now takes me to my text messages instead. I'm still receiving emails but once viewed I can't get back to them because I can't get back to my email inbox. Help!

Please use plain text.
JSanders
Posts: 67,373
Topics: 486
Likes: 20,557
Solutions: 5,282
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Email inbox problem

Open that messages folder and press the Menu key.

Click on Options.

Click on Inbox Management.

You can select (check) which message types you want in that folder.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
New Member
nedbaresi06
Posts: 3
Registered: ‎12-14-2012
My Carrier: Vodafone

Re: Email inbox problem

Thanks for the response but I followed your steps until I clicked on options and then  inbox management didn't come up as an option. Anymore help would be welcome.

Please use plain text.
JSanders
Posts: 67,373
Topics: 486
Likes: 20,557
Solutions: 5,282
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Email inbox problem


nedbaresi06 wrote:

Thanks for the response but I followed your steps until I clicked on options and then  inbox management didn't come up as an option. Anymore help would be welcome.


When you click on Options, what choices do you see?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
New Member
nedbaresi06
Posts: 3
Registered: ‎12-14-2012
My Carrier: Vodafone

Re: Email inbox problem

Unbelievably I've just fixed it by taking the battery out!

Please use plain text.
JSanders
Posts: 67,373
Topics: 486
Likes: 20,557
Solutions: 5,282
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Email inbox problem


nedbaresi06 wrote:

Unbelievably I've just fixed it by taking the battery out!


Great, a reboot in that manner normally fixes 90+% of any issues!


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.