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Re: Email problems- can't delete email account and receiving emails twice: Blackberry Curve 8520

twiggy, look at Options > Advanced > Default Services.

 

Do you see that Gmail account under Messages?




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Registered: ‎09-30-2012
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Re: Email problems- can't delete email account and receiving emails twice: Blackberry Curve 8520

It's not listed under the default settings either.

How do I do a factory reset please? Will I have to download all my apps again?
Posts: 89,317
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
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Re: Email problems- can't delete email account and receiving emails twice: Blackberry Curve 8520

Read this RIM Knowledge Base article to reset your device to the factory settings.
KB18998 How to reset a BlackBerry smartphone to factory defaults

 

Once back up and running, enter your BlackberryID on the device.

In AppWorld > MyWorld, your paid applications will be listed in the Uninstalled tab.. install again.

 

IF you find they are not listed, there,
1. Open App World
2. Go to My World
3. Hold down the ALT key and press "RST"

or press the Menu key > Refresh.
4. If your BB locks after issuing the cache clear, perform a battery pull reboot




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Registered: ‎12-14-2012
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Re: Email problems- can't delete email account and receiving emails twice: Blackberry Curve 8520

Check your Mail account set up or contact ur service provider ...i think it might help you .

Posts: 89,317
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Re: Email problems- can't delete email account and receiving emails twice: Blackberry Curve 8520


intisar wrote:

Check your Mail account set up or contact ur service provider ...i think it might help you .


Yes, that was recommended with detailed instructions on how to do so, above.

Please don't resurrect old threads with repeating the same advice.




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