Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Curve™

Reply
New Contributor
MissMookus
Posts: 4
Registered: ‎11-08-2009

Re: Email set up - missing an option

I just posted a similar question on a new thread then I found this. Your suggestion to run the diagnostic test solved my problem immediately (on a Blackberry Storm 9530). After it ran, I read over the report then I looked in my setup folder and there was my "email settings" icon in my set up folder.

 

THANK YOU!!!

Please use plain text.
New Member
bmackk
Posts: 2
Registered: ‎06-05-2010
My Carrier: Bell Mobility

Re: Email set up - missing an option

Hey,

 

I just got my BB Pearl 8130 and I'm also trying to set up my e-mail, and when I go to the Set up option for email - it doesnt give me the option to add, or create my own, it only asks if I want to use a work e-mail with a blackberry enterprise server. My BBM is also not working so I feel completely lost.

 

Could someone explain how to fix this in easy terms? I dont understand most techical mumbo jumbo but am good at following detailed instructions..... :smileyhappy:

 

 

THANKS!

Please use plain text.
New Member
tbodor
Posts: 1
Registered: ‎07-04-2010
My Carrier: AT&T

Re: Email set up - missing an option


Tanzim's solution worked for me:

 

"If the Email Settings icon is missing that call your carrier to now whether they've provisioned your BIS in your number. Alternatively you can try by re-registering from Host Routing Table. To do so go to Options -> Advanced Options -> Host Routing Table."

Please use plain text.
New Member
vamckaka
Posts: 1
Registered: ‎08-12-2011
My Carrier: support

Re: Email set up - missing an option

i have done dat. Wat to do after dat ???? will i get any message ????
Please use plain text.
Contributor
larry1989
Posts: 10
Registered: ‎12-03-2011
My Carrier: Tim Italy

BIG problem

hello...the truth is that i have many problems 

1)first my blackberry is second hand

2)i dont have the email setup icon

3)when i want to fix my email setup from setup wizard gives me 2 options:work email and skip email setup

4)my blackberry messenger doesnt work

5)my provider is italy tim and i registry there and a messege came:your handhelp hass been registered with the wireless network

 please help me cause im trying a lot of days to fix this and i cant

i have blackberry 8310 curve

Thanks

Please use plain text.
Contributor
Ahmar
Posts: 14
Registered: ‎07-20-2011
My Carrier: roger/fido

Re: Email set up - missing an option

No

Please use plain text.
New Contributor
Kitkat9320
Posts: 4
Registered: ‎08-22-2012
My Carrier: Globe

Re: Email set up - missing an option

tried the "solution," still only shows activate enterprise account :smileysad:

 

also using a curve 9320

Please use plain text.