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daniehorn
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daniehorn
Posts: 2
Registered: ‎02-01-2013
My Carrier: 0722551000
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Email settings!

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‎02-01-2013 05:52 AM

Hi, am having a problem with email settings, when I try to log in...it says username & password are incorrect, even when I click on "Forgot password", the new sent to me via my friend's identical phone as mine, "8520" the problem still persists!...what now?!
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Elite I
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prince2012
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Registered: ‎06-01-2012
My Carrier: BSNL

Re: Email settings!

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‎02-01-2013 06:13 AM

Hi daniehorn

 

Welcome to BlackBerry Support Forums

 

On your device have you setup your own BlackBerry ID ? Also is that a used device or a new one ? 

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daniehorn
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daniehorn
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Re: Email settings!

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‎02-01-2013 08:26 AM

Thank you so very much, the problem has been resolved....apparently the BB ID was not active! 

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Elite I
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prince2012
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Re: Email settings!

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‎02-01-2013 08:50 AM

Hi daniehorn

You are most welcome .. We are glad that your issue has been resolved :smileyhappy:
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