08-25-2011 04:00 PM
I've got a new Curve 9300 and want to set up my email accounts. As I understand from the online manuals you can setup an Internet Mail Account (which is what I want) or an Enterprise Account (i don't have)
When I go to email setup I get the title to the screen of 'Enterprise Activation' and options to enter my email account and 'activation password'. These seem to sugget it's trying to setup a Enterprise Account, when in fact I want an internet account.
I can't see any options to change this at all? Any clue as to setting up an internet based account. I have some pretty standard ones (yahoo, hotmail), as well as a less standard one for my business.
Any help gratefully recieved!
08-25-2011 04:14 PM
Do not worry about the enterprise activation. Even I was confused while setting up my Personal internet account.
Just Go on enter your email id and password. Do as it prompt to you. Your mail account will be successfully setup.
08-25-2011 04:22 PM
Thanks for your quick reply.
I did just try entering just my email address and password, but to no avail? I tried with a few email accounts done of which activated, so not sure what the problem is?
08-25-2011 04:37 PM
09-16-2011 10:05 PM
Paul did you figure this out?
I have a new BB Curve 9530 from Virgin USA. I have their Beyond Talk plan. I think that in the past they had an additional BB Data Plan for $10, but not anymore since they raised their prices to these unlimited plans. (eg, used to be $25 without data, now $35 unlimited).
Anyway, I'm trying to install the Yahoo and Google apps which seem to try to automatically configure the email accounts, but as soon as it tries, I get a Blackberry Internet Service-headlined screen (all white) with red text that says "Cannot create account, your blackberry internet service account is suspended or disabled, contact your carrier.."
So.. I'm on the phone now. It boggles my mind that this is possible for a brand new user/phone.
09-18-2011 08:47 AM
Yes, the problem was with my phone supplier (Virgin UK). They hadn't set up my account problem, hence I didn't have access the full Blackberry data plan. Once I got this sorted out, all the email set-up options became very obvious.
So I suspect that it something about your account, as it was with mine.
As I say once this got sorted, the email set-up (and everything else set-up) was really straighforward.
09-18-2011 12:54 PM
oh here's an update.. after two calls, finally one guy called me back and said that something was indeed set up wrong on my account. Right before he called, I looked again in my instannt messaging folder, and suddenly there were 4 or 5 new icons (gtalk, yahoo mail, etc) that weren't there before! And then of course Yahoo IM would log in and email would work.
Just a really lame new user, out-of-the-box experience, you know? Jeez I spent 6+ hours just fooling around with it, fostering resentment.