10-25-2012 05:46 AM
10-25-2012 08:08 AM
Welcome to BlackBerry Support Community Forums
We should always do a regular backup of our devices before performing any device software update .Please try those steps and see if that helps
1- Register your Handheld .
2- Delete and Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back.
Please try those steps and see if that helps.
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