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Regular Contributor
jonnyb
Posts: 62
Registered: ‎07-13-2008
My Device: Storm 2 9550

Emails seem to take longer to reach my BB than others.....

I've noticed something recently, it seems that other people, some with Verizon (like me) and some with other carriers get their emails much faster on their BB's than me.  I've heard the old "....the email servers are only checked every 15 mins..." but it's not a coincidence when I see mutiple emails within a short period of time be delivered to other peoples devices almost instantaniously while mine can take up to 15 mins. to receive them.  Anyone have any insight that may be helpful?  Thanks! :smileyhappy:
Jonnyb
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JSanders
Posts: 82,528
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Emails seem to take longer to reach my BB than others.....

[ Edited ]

It is very possible, for various reason. Your friends could on a BES, which is immediate push, or on IMAP mail servers which also is quicker, as well they could be forwarding their mail to the "name@carrier.blackberry.net" address which is immediate.

 

Likewise you could have caught them in the  middle of the short BIS-check cycle, which goes something like this:

BIS checks the account when it is set up.
BIS doesnt find email.
BIS checks back in 15 minutes.
BIS finds email.
BIS compresses and sends email to the handheld. (first 2kb of the email)
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS finds email.
BIS compresses and sends email to the handheld. (first 2kb of the email)
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.

...etc...

BIS checks back for mail in 3 minutes.
BIS doesnt find mail.

BIS checks back for mail in 15 minutes.
and so on and so forth.

Message Edited by JSanders on 09-15-2008 05:58 PM




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Forums Advisor III
lorriem1222
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: Emails seem to take longer to reach my BB than others.....

What email service are you using on your BB?
~Lorrie~ Master of All Things Blackberry!
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Regular Contributor
jonnyb
Posts: 62
Registered: ‎07-13-2008
My Device: Storm 2 9550

Re: Emails seem to take longer to reach my BB than others.....


JSanders wrote:

It is very possible, for various reason. Your friends could on a BES, which is immediate push, or on IMAP mail servers which also is quicker, as well they could be forwarding their mail to the "name@carrier.blackberry.net" address which is immediate.

 

Likewise you could have caught them in the  middle of the short BIS-check cycle, which goes something like this:

BIS checks the account when it is set up.
BIS doesn't find email.
BIS checks back in 15 minutes.
BIS finds email.
BIS compresses and sends email to the handheld. (first 2kb of the email)
BIS checks back for mail in 3 minutes.
BIS doesn't find mail.
BIS checks back for mail in 3 minutes.
BIS finds email.
BIS compresses and sends email to the handheld. (first 2kb of the email)
BIS checks back for mail in 3 minutes.
BIS doesn't find mail.

...etc...

BIS checks back for mail in 3 minutes.
BIS doesnt find mail.

BIS checks back for mail in 15 minutes.
and so on and so forth.

Message Edited by JSanders on 09-15-2008 05:58 PM

Thank you.  That whole process you laid out is really cool; It's neat to see how it works.  I'm not sure about one of the people but the most recent one I tried it on is not on a BES.  The mail system he's using is a .MAC account though, so maybe that's faster.  

 

I have 3 main accounts on my device:

 

-Hotmail (msn)

-Gmail

-My own company email

 

I'm sure mine's working fine, it's just weird to see others get their email faster which I realize may be an illusion. :smileyhappy:

 

Jonnyb
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Forums Advisor III
lorriem1222
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: Emails seem to take longer to reach my BB than others.....

Are all your email accounts equally "slow"? There has been a problem with hotmail users lately. Sometimes I receive my emails immediately other times they are 6-12 hours behind. This has happened to many users. But to my knowledge it only affects hotmail.
~Lorrie~ Master of All Things Blackberry!
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Regular Contributor
jonnyb
Posts: 62
Registered: ‎07-13-2008
My Device: Storm 2 9550

Re: Emails seem to take longer to reach my BB than others.....

At times of course it's hard to tell but as far as I know I've never had a delay like that with any of my accounts.
Jonnyb
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