10-06-2013 02:59 AM
Just this morning 06 Oct. 2013, when i'm about to open my mobile. I quite surprised, instead of asking for the password, i saw this message: enter "blackberry" to continue. How can i unlock my mobile? thanks and best regards.
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10-06-2013 03:29 AM
Look when you pass the 10 attempts on the screen tells you to enter "blackberry" just type in the word and it will restart as factory, but you will lose all your blackberry!
10-06-2013 06:22 AM
thanks for the reply...i just did, though i wont my unit back to factory settings but i have no option, i enter the word "blackberry" 1st, 2nd, 3rd and on my 7th attemp it says instead of typing the word "blackberry" i saw on my screen said "enter your password" which i did and im successfuly unlocked my unit without being back to factory setting. Thanks my bb world back to normal.
10-06-2013 08:29 AM
Restart your device still you face problem then restore it as a factory setting
Why would he want to do that... he just stated above he has entered his password correctly and all is well... no need to factory reset the BlackBerry.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
10-06-2013 08:16 PM
Thank you and welcome community armand_liberato