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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎11-24-2012
My Device: CURVE- 9360

Error 102

i am getting erroe 102. i was asked to visit www.blackberry.com/102............i did it and followed the steps. but the desktop software says that there is no update available. i cannot start my cel fone..Please help.

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Error 102

Hi lovish009

 

Welcome to Support Forums

 

 

If Desktop software is unable to find any update then you can reload the same OS by clicking  View other versions in the lower left corner. It will allow you to view available versions available which you can load to your device.But if that fails then you can try this Knowledge Base :

 

KB10144 How to force the detection of the BlackBerry smartphone using Application Loader

 

Additional Information: KB10068 :  " JVM 102 " error is generated on the  BlackBerry Smartphone

 

 

 

Prince

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