BlackBerry® Curve™

[fmakda]

Dear Sir,

My Name is Faisal Makda using BB 850 Curve from last 1 year. This phone is very business oriented. Right now i am travelling abroad and all of sudden by restarting my device ERROR 523 reset is comming. I am out of india and all my Blackberry CD and connetion wire is in India. Wht to do? How to do back up? What software i have to download on my laptop? Pls send me link and and wht to do for back up?

Regards,

[Wolf359]

Hi Faisal!

sorry you're having troubles with this.  these links will help you.

http://www.blackberry.com/102

http://helpblog.blackberry.com/2012/02/error-523-jvm-blackberry/

You will need the usb cable.

[fmakda]

Dear Sir

I had just downloaded the BB Desktop software.

I also find the following answer. Is this correct?

The following steps assume that you already have the operating system installed to your computer. If you do not, please download and install the OS to your computer to ensure that you are installing a clean version to your phone. To download the OS, go to your carrier's download site, available here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp.

1. Before you do anything, back up your BlackBerry device.  Open the BlackBerry Desktop Manager and select Backup and Restore.  On the next screen select Backup and perform a full backup of your device data.  Note where the backup file is located (usually in the Documents folder).  Close the BlackBerry Desktop Manager and leave your device plugged in.
2. Open Windows Explorer and go to the following folder: C:\Program Files\Common Files\Research In Motion\AppLoader\ and open the Loader.exe file.  In Vista 64-bit computers, the file is in C:\Program Files (x86)\Common Files\Research In Motion\AppLoader.  Depending on your computer's settings, you may need to show hidden folders (under File > Options for Windows XP or Organize > Folder and Search Options in Windows Vista).
3. After the device configuration has been retrieved, you will be on the Device Application Selection page.  You may scroll through the list to ensure all the applications you want are selected.  You can also de-select any applications you don't use to save space.  Click Next.
4. On the next page, click on the Advanced button.  Ensure that both boxes (Delete all application data and Delete all currently installed applications) are checked.  Click Next.
5. Proceed with the OS reinstall.  Note that this process may take 10-30 minutes (usually ~10 minutes).  Do not disconnect the device.
6. Once the process is complete, re-open the BlackBerry Desktop Manager.  Select Backup and Restore and open the Restore application.  Select the file to restore (Backup-(Year-Month-Day).ipd) and click open.  Follow the steps to restore your device.
7. Re-enable your device connection by going to Manage Connections and turn on your Mobile Network.  Re-download any missing applications and re-connect to any BlueTooth devices and you're done.

That's it.  You should now be back up and running.  Note that this process will delete all your third party applications, hence why you need to redownload any missing applications.  I also recommend pulling your battery out for 15-30 seconds after this process is complete to ensure the device is running smooth.

[Wolf359]

Yes, you can use those steps too.

[fmakda]

sir,

thanks a million. Now just pray that tomorrow i get the code of BB device.

fingures crosses!!!!!!

[Wolf359]

  Keep us posted and good luck

[fmakda]

Dear Sir,

I am connected my devise with BB desktop sofware and try to take backup. But BB desktop software shows me as CONNECTING on bottom right corner. Its still not connected for almost one hour. What to do. Pls reply me soon and how to do backup. I have very important data in my BB curve.

Pls Pls Pls . HELP ME.

[Wolf359]

try forcing the detection of the BlackBerry smartphone using Application Loader
http://www.blackberry.com/btsc/KB10144

[fmakda]

Dear Sir

I remove the battery and connect my device with BB desktop software 6.1.0.35. Its ashows me as below

1) BB D S did not communicate with connected device. in this I click on "update"> its shows that "there are no any BB device software available. Than i put my email address and subscribe.

Again the BB D S did not communicate with connectd device is comming.

eally upset. Wht to do

[Wolf359]

if all the steps above did not work, you can try bbsak.

http://bbsak.org/

here is a video tutorial

http://www.youtube.com/watch?v=cuqxvR6xcUc

http://bbsak.org/faq.php