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Derelihc
Posts: 1
Registered: ‎01-02-2013
My Device: Curve 8530

Error Message - CRADSDatabase Error (Sync Status) not open

In trying to sync the phone to a new computer, repeated error messages - CRADSDatabase Error (Sync Status) not open.  What is the fix?

 

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Error Message - CRADSDatabase Error (Sync Status) not open

Hi Derelihc

 

Welcome to BlackBerry Support Forums

 

 

Sorry to hear that you are having problem while synchronization  , there are no such workaround available for the error you receiving ,So refer this thread please have a look CRADS database error . As suggested you can call your Carrier ti escalate this issue to RIM for further help.

 

Or start all over again Cleanly "Starting Over" with the Desktop Software (non-BES) 

 

Good luck 

 

 

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