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New Member
Posts: 1
Registered: ‎09-01-2008
My Device: Not Specified

Error backing up?

Hey everyone, I am trying to back up my phone and it keeps saying error back up database when it gets to backing up profiles.

 

I reallllly need to back it up. Any help?

 

Thank you

Guru I
Posts: 19,012
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Error backing up?

hello,

if I were you, I'd look in the advanced part, to backup every single line.
Eventually, you'll end up with one line or two that you can't backup (including the Profiles if I understand correctly). That will enable us to focus on the problems.



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Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Error backing up?

Hi,

Could you please specify your PC type, Operating system, and Ver of Desktop Software you are using.

Thanks.

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