10-17-2012 01:07 PM
My son has a BB curve 8520. The OS info is V18.104.22.1681 (platform 22.214.171.124).
Lost all his music on Monday and had a message yesterday saying problem with media card. Took it out but no difference and now hit his morning has a message saying fatal error. Now unable to charge the battery . Help and advice would be most appreciated thanks.
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
10-18-2012 10:11 AM
Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.
as for the media card you might have to try recovery software on a PC to get the info off the card
plenty of free one to do this on the web
many electronic stores carry USB to SD adapters like best buy, radio shack maybe even walmart
lists a few recovery software places
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V