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Posts: 2
Registered: ‎10-17-2012
My Device: Non use
My Carrier: Orange

Error messages increasing

My son has a BB curve 8520. The OS info is V5.0.0.681 (platform 5.2.0.67). 

 

Lost all his music on Monday and had a message yesterday saying problem with media card. Took it out but no difference and now hit his morning has a message saying fatal error. Now unable to charge the battery . Help and advice would be most appreciated thanks.

Guru III
Posts: 31,532
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Error messages increasing

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.

as for the media card you might have to try recovery software on a PC to get the info off the card
plenty of free one to do this on the web

 

many electronic stores carry USB to SD adapters like best buy, radio shack maybe even walmart

 

lists a few recovery software places

http://www.ultimateslr.com/memory-card-recovery.php

 




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