BlackBerry® Curve™

[tvossen]

I have a boss that deleted his blackberry email account and has changed it to his other email account. He now receives an error on his laptop with each email he receives because it is forwarding it to this email account. I can not find this setting on his laptop either in outlook or in the desktop manager software any suggestions would be helpful. Thank you

He is using outlook 2007 and I am not sure on the desktop manager version.

[JSanders Resident Expert]

He deleted the yourname@yourcarrier.blackberry.net account?

Where did he delete it, from his BIS account setup?

And what was forwarding where? Sorta confrusing there, "it is forwarding it to this email account".

Let's use Account A = blackberry.net account

Account B = Other email account

What errors occur and what does the error state?