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New Contributor
ezenna
Posts: 2
Registered: ‎04-29-2012
My Device: blackberry curve 8520
My Carrier: ezenna

Error starting an app

If am trying start to my whatsapp and some apps, it displays these message. "Error starting WhatsApp: Module 'WhatsApp-13' attempts to access a secure API." Pls, I need help.
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JSanders
Posts: 84,517
Likes: 22,920
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Error starting an app

From Options > Advanced > Applications, delete WhatsApp.

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.

Now, return to your download site or AppWorld and download/install again.




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New Contributor
ezenna
Posts: 2
Registered: ‎04-29-2012
My Device: blackberry curve 8520
My Carrier: ezenna

Re: Error starting an app

Ok thank u so much.
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JSanders
Posts: 84,517
Likes: 22,920
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Error starting an app

Did this work for you?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
dbongz14
Posts: 12
Registered: ‎10-30-2012
My Device: blackberry 8520
My Carrier: mtn

Re: Error starting an app

I have same problem here my BB 8520!all my app do not works include whatsapp it says Error starting again as I followed your instruction.Please help I don't know what to do now,I've tried a lot.nothing change
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