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New Contributor
Posts: 3
Registered: ‎10-21-2011
My Device: 8330m Curve
My Carrier: Sprint

Facebook 2.0 and 8330m OS 4.5

Recently, I had to back up and restore my phone. I DID have the faulty Facebook app on my phone, but when I went back to re-install it, it said that the app was no longer available for my phone. I have Sprint, and unfortunately, they won't release OS 5 for their 8330m, and Facebook 2.0 can't be downloaded unless I have OS 5. Ugh.

 

Does anyone have an OTA for facebook 1.9? Blackberry App World says it's available, but I've scoured the internet and can't find it.

 

Halp. ;~;

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Facebook 2.0 and 8330m OS 4.5

Hi EmilyNigma,

 

Welcome to BlackBerry Support Community Forums.

What happens when you try to reinstall Facebook for BlackBerry 1.9 from App World? Have you tried clearing your App World cache and trying to download it again? This article should provide more information as well as some steps to clear the cache. http://bbry.lv/nrJJM1

 

Hopw this helps.


-FS


 


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New Contributor
Posts: 3
Registered: ‎10-21-2011
My Device: 8330m Curve
My Carrier: Sprint

Re: Facebook 2.0 and 8330m OS 4.5

Thanks for your reply. I should have been clearer; Blackberry App world facebook page on the computer says I can download 1.9, but I cannot.

In My World, there are 3 menus: Installed, Uninstalled, and a third, Unavailable. Facebook is under Unavailable, and is greyed out. The only option is 2.0. I cannot find a 1.9 anywhere.
Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Facebook 2.0 and 8330m OS 4.5

Hi EmilyNigma,

 

Try clearing your App World cache with the instructions in this article and reinserting your battery. Then retry downloading Facebook for BlackBerry from App World. http://bbry.lv/jIYhnr

 

Thanks.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
Posts: 3
Registered: ‎10-21-2011
My Device: 8330m Curve
My Carrier: Sprint

Re: Facebook 2.0 and 8330m OS 4.5

Hello,

Thanks for reply. I've already done so with no success.