Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
pawanmishra78
Posts: 4
Registered: ‎10-26-2012
My Device: 8520 curve

Facing Problem

 I am receiving emails just fine.  When trying to forward, I merely hit the blackberry key and forward comes up with other options.  I scroll to forward and then it wants the email address I want to forward to.  AFter entering the email address, no matter which key I hit, Blackberry key or scroll button, I only get two choices...."Save Draft" and "Full Menu"  I then click on Full Menu and there is no option to "send."  Cannot find this in the manual....anyone have any thoughts?

 

please help me ASAP.

Please use plain text.
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Facing Problem

Hi and welcome to the forums!

 

You probably need to refresh your service books. The attached link has several scenarios that could cause the problem. I would try them in the order listed.

Thanks,

 

Bifocals


 

KB02567 The Send option is not available when forwarding or replying to an email message from a BlackBerry smartphone

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Please use plain text.
New Contributor
pawanmishra78
Posts: 4
Registered: ‎10-26-2012
My Device: 8520 curve

Re: Facing Problem

thanks I have refreshed twice. I have not found link anywhere , please resend . please help with regards, Pawan Kr.Mishra
Please use plain text.
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Facing Problem

Hi,

 

Click on the Blue number

 

KB02567 The Send option is not available when forwarding or replying to an email message from a BlackBerry smartphone

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Please use plain text.
New Contributor
pawanmishra78
Posts: 4
Registered: ‎10-26-2012
My Device: 8520 curve

Re: Facing Problem

i did all the effort but this does not resolve my problem.

regards,

Pawan

Please use plain text.