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New Contributor
Posts: 7
Registered: ‎06-29-2009
My Device: Not Specified

Faulty Trackball

My trackball is faulty since a month or so. I cannot scroll down and sometimes I cannot scroll right, the other two directions work just fine! Any advice, tips...?

 

Thank you

 

Cris

Posts: 89,770
Likes: 23,828
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Faulty Trackball

Press FIRMLY on the trackball and scroll it in the direction to which it does not want to move. This should free it of any dust or lint gathered.

 

Additionally, you can use an alcohol towelette and rub the trackball to clean it. That might help free additional dust.




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New Contributor
Posts: 7
Registered: ‎06-29-2009
My Device: Not Specified

Re: Faulty Trackball

Thanks. I have tried those techniques and they dont seem to work :smileysad: The trackball does scroll in all direction (physically rotates) but it is just that the phone does not sense it rotating downwards. When i scroll downwards the ball does not feel to grip (it feel like its more lubricated than in the other directions). Also, i have managed to scroll down once or twice by pressing it lightly (not hard enough for it to select something) while rotating it.

 

Thanks again


Cris

Regular Contributor
Posts: 85
Registered: ‎08-19-2010
My Device: bold9700
My Carrier: airtel

Re: Faulty Trackball

Hi,

 

I saw it in one of the videos on youtube.

Your trackball might not be workin prply maybe coz it has accumulated lot of dust.

You can clean it by rubbing your trackball against a sheet of paper or maybe on a book page gently for a while and then use it.

 

Hope this solves your issue.

 

Thanks,

Rohit

New Contributor
Posts: 7
Registered: ‎06-29-2009
My Device: Not Specified

Re: Faulty Trackball

Hi

 

Thanks again, I tried this and did some more, but its not helping !

 

Should I bring this up with my mobile phone company? How much would it cost to fix?

 

Regards


Cris

New Contributor
Posts: 7
Registered: ‎06-29-2009
My Device: Not Specified

Re: Faulty Trackball

I think I am best getting it repaired. I assume this is repairable by replacing the trackball... Does anyone know the price, and how to best go about this in London or Amsterdam?

 

Thanks

Forums Veteran I
Posts: 2,119
Registered: ‎08-07-2010
My Device: Bold 9900, Playbook , HS-700 headset
My Carrier: Rogers

Re: Faulty Trackball

You may be able to replace the trackball itself, it was significantly easier with older curves, as for pricing for repairs, I would recommend calling each location.

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New Contributor
Posts: 5
Registered: ‎10-21-2010
My Device: Curve 8900

Re: Faulty Trackball

This may sound dumb, but I had the same problem.  No matter what I did, I couldn't get it to move until I removed the batter and reloaded the phone. haven't had a problem since.

Hope this helps

New Contributor
Posts: 3
Registered: ‎10-23-2010
My Device: Curve 8900
My Carrier: o2

Re: Faulty Trackball

I bought a new RED trackball off ebay for £3 off ebay as had same problem. I have a tool kit for repairing laptops as you will need a small star type screw driver. T5 or 6 I recall. These will cost you more than the track ball. Its a pretty easy job if you are confident taking the chassis apart.

 

http://cgi.ebay.co.uk/RED-BLACKBERRY-TRACKBALL-BOLD-9000-8900-CURVE-/120625226018?pt=UK_Mobiles_Acce...

 

Forums Veteran I
Posts: 2,119
Registered: ‎08-07-2010
My Device: Bold 9900, Playbook , HS-700 headset
My Carrier: Rogers

Re: Faulty Trackball

Just keep in mind that this typically voids your carriers warranty, so dont do it if your still covered.

Aside from that. ya giver!

-------------------------------------------------------------------------------------
1). Please thank those who help you by clicking the Like Button beside the 'Reply' button.
2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
3). Remember to have fun! We are all in this together!
4). Follow me on Follow Raelic1337 on Twitter