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New Contributor
Sawbones
Posts: 5
Registered: ‎11-05-2012
My Device: Curve 9320

Firmware upgrade crash

I've recently acquired my first BB, a Curve 9320 and when I linked it to the Desktop Software was enticed into carrying out a firmware upgrade from v7.1 bundle 1319 to v7.1 bundle 2039

After automatically running another backup, the upgrade crashed and bricked the device, which has had to be replaced under warranty. The replacement has the original firmware version on it!

Should I be tempted to try the upgrade again, or play it safe and keep what I've got?

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Firmware upgrade crash

Hey Sawbones,

Welcome to the BlackBerry® Support Community Forums.

 

I would suggest doing the update from a PC using the BlackBerry® Desktop Software, let me know if you need any assistance.

 

Thanks.

-HB

 

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New Contributor
Sawbones
Posts: 5
Registered: ‎11-05-2012
My Device: Curve 9320

Re: Firmware upgrade crash

That's exactly what I was doing when it crashed! It looked as though soemthing in the BB went down just as the new firmware version was supposed to be writtenon to it, then it bricked.

 

Is the new version sufficient an improvement to make it worth risking again?