Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
Contributor
david419
Posts: 14
Registered: ‎03-21-2013
My Device: curve 2 8520

Forgot BB ID

[ Edited ]

please i forgot my blackberry ID i associated with my smartphone ...what can i do and i wanted to reinstall yahoomessneger

alade
Hall of Famer II
sdgardne
Posts: 48,740
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Forgot BB ID

Hello,

 

BB ID is, like so many things, a secure system...but it depends on the human to maintain security, and cannot automatically help you recover when the human component fails. But, from that limited detail, I cannot quite tell for sure your exact state, so here are some guesses for you to try...

  • KB28684 How to confirm a BlackBerry ID username
  • KB28685 How to reset the BlackBerry ID password using the password recovery question
  • KB26361 How to change or reset a BlackBerry ID password

If all else fails, you may simply have to abandon your old BB ID (including all AppWorld records, BB Protect backup files, etc.) and start over:

  • KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

Good luck and let us know!

 


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code