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New Member
Posts: 1
Registered: ‎04-11-2013
My Device: Blackberry Curve 9320

Forgotton ID & Password

Hope someone can help

My son owns a blackberry curve 9320 and took his sim card out before going on holiday

When he returned he put the sim card in but has forgotton his blackberry id and password and cant remember which email address he used to register so there is no way he can request a new password

 

Can anyone please help to get him back up and running again

 

Thank you in advance

Hall of Famer II
Posts: 49,701
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2267), Playbook (2.1.0.1526)

Re: Forgotton ID & Password

Hi and Welcome to the Community!

 

Being a secure system, if he has no idea about any of this credential, he may well be out of luck. What he can do is try the various possibilities via this procedure:

  • KB26361 How to change or reset a BlackBerry ID password

But no one can tell him what his credentials are...the system is secure, and that simply cannot be looked up by anyone. The human plays a key role in the security of the BB.

 

Good luck!




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