Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
Contributor
jwinn3
Posts: 11
Registered: ‎10-20-2009
My Device: Blackberry Curve 9300 3G
My Carrier: T-Mobile
Accepted Solution

Free Up Application Memory by removing Internal Memory files

How do I delete the internal Device Memory/Samples/ directory of pictures, music, contacts and videos (all different sub directories), to free up device internal application memory. I want to delete everything in this directory: (Device Memory/Samples/) except Ringtones, leaving the directory and folders intact. Is there a way to do this without causing harm to the Blackberry Curve 9300 3G (T-Mobile branded). I am running OS 5.0.0.846, and have ver. 6.0.1.18 Desktop Manager Software installed on my computer. I have seen many posts in different forums about people complaining about how their devices are messed up and not performing well after trying to modify them. Is there a way to do this safely? I am Blackberry and computer literate and, if necessary, a technical procedure will suffice, I can keep up. Presently I have a total of 95mb available from a total of 250mb. I also have a 15gb microSD card.

Jerry L. Winn
Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,271
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Free Up Application Memory by removing Internal Memory files

Hello,

 

I believe that your premise is incorrect:

 


jwinn3 wrote:

How do I delete the internal Device Memory/Samples/ directory of pictures, music, contacts and videos (all different sub directories), to free up device internal application memory.


 

Device and Application Memory are separate. Emptying things out of Device Memory will do nothing to help Application memory. Here's some information:

 

 

There are three types of potential memory on a BB: 1) Application Memory, 2) Device Memory, and 3) Media/SD Card Memory

Application Memory -- This is the most crucial; it is the protected (not user accessible), dedicated, and fixed (in size) space that is available as the destination for the installation of applications (plus some application storage, overhead and such). You cannot touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can only install here...there is no option.

Device Memory -- This is space on your BB that you can touch to store files, pictures, media, etc. Typically, it is not terribly large, but it is available to you.

SD/Media Card Memory -- This is what it says...your SD card, for you to store files, media, pictures, etc. It can be as large as your BB OS can support...see this KB:

On some devices/OS levels, you can only see "File Free" (Options > Status), which I think is equivalent to AppMemory. On other devices, you can see all three memory usage levels (Options > Memory). Here are some guidelines to use:

Lastly, it is always important to properly close applications when you are done with them. Using the Back or the Red key will not do this -- those leave it to the app to decide what to do...and some will leave themselves resident in memory, consuming resources on your BB, slowing the overall performance. Rather, to close an app, press blackberry_logo.jpg and select "Close" or "Exit"...that will force the application to be closed, freeing up for your new use the resources it was consuming. Some apps will always remain running (typically -- BBMessenger, Browser, Homescreen, Phone, and Messages)...but, you should still close them properly - especially the Browser...if it is left on an active web page, it will not only consume extra resources but battery power as well.

 

Further, anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure. Some have taken to doing this on a regular basis as a preventive measure...some as frequently as once per day. Others have obtained the QuickPull app to automate a simulated Batt-Pull.

Good luck!

 


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
jwinn3
Posts: 11
Registered: ‎10-20-2009
My Device: Blackberry Curve 9300 3G
My Carrier: T-Mobile

Re: Free Up Application Memory by removing Internal Memory files

Thanks for clarifying the differences between Device Memory and Application Memory. I asked the wrong question. My device does indeed list all memory usage level categories when I go to Options/Status Menu Key/Database sizes. I incorrectly requested a method of clearing up Application Memory, when what I really want is to clear up Device Memory by removing the contents of "sample contacts, sample music, sample pictures, sample ringtones, and sample videos (1). Are these items hard-wired into the device and therefore unremovable? These items are located in the  File Folders/Device Memory/samples/  folder and there are five sub-folders with images inside each. I would like each sub-folder cleared except the ringtone folder.

Jerry L. Winn
Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,271
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Free Up Application Memory by removing Internal Memory files

Hmmm...I can't find those same locations as you describe. But also, I actually never even worry about Device Memory at all. I keep everything on my Media Card and allow the device to do whatever it wants with Device Memory...I never give it a second thought.

 

But...I think you are correct in that those sample items are locked and thereby not able to be deleted. I could be wrong, but that's what I recall.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
jwinn3
Posts: 11
Registered: ‎10-20-2009
My Device: Blackberry Curve 9300 3G
My Carrier: T-Mobile

Re: Free Up Application Memory by removing Internal Memory files

Well, it's not like my device is short on device memory or anything like that (I just noticed one day while browsing through the files on this device that there are "sample" images and they are taking up space). So I can just let it be, "If it's not broken, don't fix it." Thanks for your replies.

Jerry L. Winn
Please use plain text.
New Member
masterelf
Posts: 1
Registered: ‎04-08-2012
My Device: curve 9300 3G
My Carrier: Virgin

Re: Free Up Application Memory by removing Internal Memory files

Most cellphones these days have these "sample" files, normally as Ringtones or wallpapers. With most devices they are non deletable, or at least they are on my LG and Galaxy. I have never really tried deleting the ones on my curve as i have enough Ext memory. I'm more concerned with my App Storage capacity, as i have 25 mb left and if i use my DT manager to free up non needed space (SN apps, lang apps and such) it deletes them then when it reboots they are reinstalled, which is starting to annoy me now...
Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,271
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Free Up Application Memory by removing Internal Memory files

Hi and Welcome to the Community!

 


masterelf wrote:
if i use my DT manager to free up non needed space (SN apps, lang apps and such) it deletes them then when it reboots they are reinstalled, which is starting to annoy me now...

That is entirely unusual...can you be more specific about what exact apps you remove, and exactly how you see that they are reinstalled?

 

Thanks and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
obelix2005
Posts: 4
Registered: ‎07-11-2012
My Device: bb curve 3g9300
My Carrier: mtn

Re: Free Up Application Memory by removing Internal Memory files

Download bb boss on your pc,with it you can remove sample pictures and ringtones
Please use plain text.
New Contributor
ahmed3091982
Posts: 3
Registered: ‎04-14-2013
My Device: curve 3960
My Carrier: Axiom

Re: Free Up Application Memory by removing Internal Memory files

YOU CAN SHARE THE APP MEMORY ALONG WITH YOUR SD MEMORY!!!!  SO YOU WON FACE ANY PROBLEM WITH INSTALLING APPLICATIONS IN FUTURE!!!

Please use plain text.
New Contributor
ahmed3091982
Posts: 3
Registered: ‎04-14-2013
My Device: curve 3960
My Carrier: Axiom

Re: Free Up Application Memory by removing Internal Memory files

YOU CAN SHARE THE APP MEMORY ALONG WITH YOUR SD MEMORY!!!! SO YOU WON FACE ANY PROBLEM WITH INSTALLING APPLICATIONS IN FUTURE!!!

Download aerize app from this link,,

http://aerize-card-loader.en.softonic.com/blackberry/download

then read the instructions manual after downloading and installing and you will understand how to save and run all your blackberry applications from your SD card rather then the application memory limited space.

Good Luk ^_^ Ahmed
Please use plain text.