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BlackBerry® Curve™

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New Contributor
Midgey55
Posts: 2
Registered: ‎05-15-2012
My Carrier: Vodka phone

Gd ripped my blackberry in dogs water bowl!! Help please

I dropped my blackberry in water yesterday morning and even though I took it apart straight away and dried it as much as I can....I am now getting message:::: error 507..reload software, for further info please visit: but cannot work out what to do next even when on blackberry website ....appreciate help urgently ...
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BlackBerry Technical Advisor
ViciousFerret
Posts: 3,330
Registered: ‎07-26-2010

Re: Gd ripped my blackberry in dogs water bowl!! Help please

Hey Midgey55,

Welcome to the BlackBerry Support Community Forums.

 

I can definitely help you out.

 

To fix the error 507 on your BlackBerry® follow the steps in this KB article to reload the device software via force detection: www.blackberry.com/btsc/KB10144

 

Let me know if you have anymore questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


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New Contributor
Midgey55
Posts: 2
Registered: ‎05-15-2012
My Carrier: Vodka phone

Re: Gd ripped my blackberry in dogs water bowl!! Help please

Thank you very much for your reply..I took my blackberry to a shop to get it fixed and the man in there tried for an hour and a half but told me I must have a serious problem with it...then yesterday evening I tried again on my blackberry desktop and managed to update the software and now phone is working again..regard myself as rather smart now... Thank you very much anyway for your help anyway Midge
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BlackBerry Technical Advisor
ViciousFerret
Posts: 3,330
Registered: ‎07-26-2010

Re: Gd ripped my blackberry in dogs water bowl!! Help please

That's great to hear that the issue is resolved.

 

If any other questions come up.  Please feel free to post. :smileyhappy:


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Please use plain text.