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BlackBerry® Curve™

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Little_Imani
Posts: 1
Registered: ‎11-10-2012
My Device: Blackberry Curve 3G

Got a new battery. fresh out the box. When i try charge it there is the battery sign with a red cross over it. HELP!?!

Got a new battery. fresh out the box. When i try charge it there is the battery sign with a red cross over it, idk what to do. can someone please help me. 

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ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Got a new battery. fresh out the box. When i try charge it there is the battery sign with a red cross over it. HELP!?!

Hey Little_Imani,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

This symbol means to charge the battery, but if the symbol does not change I would suggest replacing the battery.  This symbol could also mean it is not a supported BlackBerry® battery.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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