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Crazylove
Posts: 1
Registered: ‎11-22-2012
My Device: BlackBerry Curve 9300

Green light not coming on when charged

Hi,

When my phone is plugged in and fully charged the green light is not coming on, also it's losing charge very quickly and keep bringing up the hour glass clock, delaying things.  I cleared my logs but nothing changed.

Anyone know how to fix this?

 

Thanks!

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Retired
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Green light not coming on when charged

Hello Crazylove

 

Welcome to the forums. 

 

In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.

Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB03621

Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo

Thank you

-SR

 

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