09-30-2010 06:34 AM
I performed an upgrade of the software today and it rebooted. However, it is stuck on the applications permission screen.
i can do soft and hard resets but the screen still comes back. It is asking for permissions for ColorID, idotn even want this app.
Solved! Go to Solution.
09-30-2010 06:47 AM
if no body knows how to resolve this, could you tell me how i could format the phone without having to access the menu, but rather via usb to my pc and using some kind of software?
11-26-2012 11:29 AM
Wow I have the same problem after updating my OS
And you have had no answer? Guess updating the OS is not a good idea as lots of people have problems after doing so!
I wonder if anyone knows if the update from OS will have produced and kept the backup on PC!!!!
12-21-2012 04:59 AM
The same is happening to me i haven't gone to the repairs yet for them to fix the problem im 16 and im done with blackberrys the frustration is on a another level you know this is the first blackberry i've ever had and the very last because i worry buying a new one means the same thing-_- although im going to have to resort to taking it to the repairs such a waste of money it was working fine till my phone kept doing dodgy things on the lock screen and went on to a wiped screen its no wonder why the warranty last one year its best to buy an android as blackberrys are more for business people -_- but yeah thats my experience you should just take it to the repairs your wasting your time for "Tecnical surpoort" and trust me i tried everything!!!!