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katiebeth17
Posts: 8
Registered: ‎12-01-2008
My Device: Not Specified
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HELP!! Curve AT&T 4.5 mp3 problem

[ Edited ]

I just downloaded the official 4.5 update yesterday, and now I'm having trouble downloading mp3 ringtones (I usually use myxer.com)... anything I downloaded from that website previous to the update still works on my phone.  But now when I try to download and use, it downloads but when you try to play it it says bad format or something like that.

Is there a block on mp3 files, or do I just need to switch it to a different file format?  Let me know what's going on! :smileyhappy:

HELP!  I need my free ringtones! :smileywink:

Message Edited by katiebeth17 on 12-16-2008 03:50 PM
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: HELP!! Curve AT&T 4.5 mp3 problem

Hi and welcome to the forums!

There were some media problems reported after some OS 4.5 upgrades.

Try this and see if it helps:

Thanks

 

Bifocals

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http://www.blackberryforums.com/media-center/140457-fix-media-player-not-scanning-music-stuck-scan-c...

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New Contributor
katiebeth17
Posts: 8
Registered: ‎12-01-2008
My Device: Not Specified

Re: HELP!! Curve AT&T 4.5 mp3 problem

I don't have a media card though. :/
JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP!! Curve AT&T 4.5 mp3 problem


katiebeth17 wrote:
I don't have a media card though. :/

Ah, you need one!

 

Look at Options > Status on your BB. What is the whole number at File Free?




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New Contributor
katiebeth17
Posts: 8
Registered: ‎12-01-2008
My Device: Not Specified

Re: HELP!! Curve AT&T 4.5 mp3 problem

I do need to get one. lol

 

File Free: 5620641 bytes

Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: HELP!! Curve AT&T 4.5 mp3 problem

Hi,

Check to make sure that your options didn't change in the upgrade.

Go to security, general settings and make sure content compression is enabled and

content protections is disabled.

Make sure you have the following directories in the Blackberry:

Blackberry

music

pictures

ringtones

videos

Voicenotes.

 

Thanks,

 

Bifocals

Please remember to resolve your thread.

Put the check mark in the green box that contained your answer! Thanks 

 

Click Accept as Solution for posts that have solved your issue(s)!
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New Contributor
katiebeth17
Posts: 8
Registered: ‎12-01-2008
My Device: Not Specified

Re: HELP!! Curve AT&T 4.5 mp3 problem

I think it was a goof on my part.  I just tried to redownload the song after deleting the original (possibly corrupted?) file off Media Manager - it was there even though it wasn't visible on my phone.  Now the song is listed on the good ol' BB and will play.

 

Oops.  Thanks for your help... :smileyhappy:

Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: HELP!! Curve AT&T 4.5 mp3 problem

Cool.

Please resolve the post, okay?

Thanks

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
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JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP!! Curve AT&T 4.5 mp3 problem


katiebeth17 wrote:

I do need to get one. lol

 

File Free: 5620641 bytes


 

 

5MB file free is way too low...

 

Now, remove the battery of your device, hold a minute, replace and reboot. What is the File Free now?

Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...

And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

Additional links to read:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: HELP!! Curve AT&T 4.5 mp3 problem

Thanks J, I missed that completely.

Guess I'm mentally sickly as well :smileyhappy:

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
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