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BlackBerry® Curve™

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New Contributor
mohamedsakka
Posts: 7
Registered: ‎01-14-2013
My Device: curve

HELP !!!: Hello My BBM Stoped

[ Edited ]

Yasterday  i was chatting on bbm and suddenly BBM stoped can't send msg or receive msg all Programes like facebook and twitter and yahoo is working and only bbm stoped when i send msg i get the Red "X" help me please!!!

JSanders
Posts: 86,352
Likes: 23,172
Solutions: 5,978
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP !!!: Hello My BBM Stoped

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.




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New Contributor
mohamedsakka
Posts: 7
Registered: ‎01-14-2013
My Device: curve

Re: HELP !!!: Hello My BBM Stoped

Still Not Working Can You Pleaes Tell Me How To Reboot With the BlackBerry device POWERED ON!!!?

Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: HELP !!!: Hello My BBM Stoped

JSanders was asking you to remove the device battery when the device is powered on. Then wait 30sec to 1 min then put the battery back on your device. Performing this will make the device reset which takes care of minor error with BlackBerry smartphone.

Try using BBM after having a device reboot.

tanzim                                                                                  
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JSanders
Posts: 86,352
Likes: 23,172
Solutions: 5,978
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP !!!: Hello My BBM Stoped


mohamedsakka wrote:

Still Not Working Can You Pleaes Tell Me How To Reboot With the BlackBerry device POWERED ON!!!?


I did tell you, very specifically.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
mohamedsakka
Posts: 7
Registered: ‎01-14-2013
My Device: curve

Re: HELP !!!: Hello My BBM Stoped

i did what u told me and still not working :smileysad: 

JSanders
Posts: 86,352
Likes: 23,172
Solutions: 5,978
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP !!!: Hello My BBM Stoped

1. What is your Operating System loaded to your device? Look at Options > Device > About, third line down beginning with a "v.6.0.x.xxx", What is yours?

2. Who is your mobile provider? You currently have listed "curve" and that's our model, not your mobile provider.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
mohamedsakka
Posts: 7
Registered: ‎01-14-2013
My Device: curve

Re: HELP !!!: Hello My BBM Stoped

My Operating System 5.0.0.681 (1168)

New Contributor
mohamedsakka
Posts: 7
Registered: ‎01-14-2013
My Device: curve

Re: HELP !!!: Hello My BBM Stoped

oky i'm here can u please help me !

JSanders
Posts: 86,352
Likes: 23,172
Solutions: 5,978
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP !!!: Hello My BBM Stoped


JSanders wrote:


2. Who is your mobile provider? You currently have listed "curve" and that's our model, not your mobile provider.


^^ this




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code