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New Member
Posts: 1
Registered: ‎12-20-2008
My Device: Not Specified

HELP NEEDED IMMEDIATELY

I was using my blackberry through the desktop manager software and it required a password, i wasnt able to get it within 10 tries, so it said that a memory wipe will be done.  I never backed up my address book and all my settings are screwed up.  Is there any way i can recover that information?
Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP NEEDED IMMEDIATELY

Greetings, and welcome to the BlackBerry.com Support Forums.

 

After the 10th attempt, and the wipe, with no backup available, you are out of luck. Sorry. Nothing can return the data.




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Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: HELP NEEDED IMMEDIATELY

Hi and welcome to the forums!

 

Sorry, if you never backed up the data it's gone.

You are back to the base state of the device. You will have to reset all your preferences again.

 

As far as your address book, calendar, memo, and tasks, you can do a one way sync with the

desktop software to load the device. I would suggest doing them one at a time, in case there is an error.

Thanks,

 

Bifocals

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