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BlackBerry® Curve™

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Visitor
israa3ala2
Posts: 1
Registered: ‎01-16-2013
My Device: curve 8520

HELP PLEASE

[ Edited ]

Guys pleas I really need help! I connected my phone to a laptop using that usb wire but when i disconnected it all my picures and videos or any data on the media card, disappeared from my phone !! When I re-connect it to a laptop everything is there and appears normally, so I copied all the data on my laptop and I format the media card, but this just didn't seem to work, I even bought a new media card but that didn't work too !! I went to the media on my phone and I went to menu and chose explore but all the pictures arent marked as hidden to unhide them!! What should I do?!! 

Guru I
John_Clark
Posts: 16,170
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: HELP PLEASE

Put the media card back in the phone, then remove the battery to reboot the device.
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