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BlackBerry® Curve™

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Contributor
neal123
Posts: 10
Registered: ‎12-27-2012
My Device: blackberry curve 9315/9320

HELP

i got a new phone and have downloaded blackberry app word
then downloaded bbm but when i go to the bbm icon
it says associating bbm with your blackberry id

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Forums Veteran II
Wolf359
Posts: 3,419
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: HELP

I found these threads.  You may have to uninstall and reinstall BBM:

http://supportforums.blackberry.com/t5/Downloaded-applications-for/BBM-upgrade-7-0-0-126/m-p/2028679...

 

http://supportforums.blackberry.com/t5/Downloaded-applications-for/bbm7-won-t-associate-with-my-blac...

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Contributor
neal123
Posts: 10
Registered: ‎12-27-2012
My Device: blackberry curve 9315/9320

Re: HELP

it wont let me re install or un install just says blackberry messenger unavailable for this device. will try them links to see if it helps
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Forums Veteran II
Wolf359
Posts: 3,419
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: HELP

OK keep us posted.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.