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BlackBerry® Curve™

New Contributor
Posts: 2
Registered: ‎02-05-2013
My Device: blackberry curve 8520
My Carrier: giffgaff


can someone help me my phone won't come on and it says 'reload software 552'

Hall of Famer II
Posts: 54,977
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: HELP!!!

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB18751 Error "Reload Software: 552" is displayed on the BlackBerry smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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