11-08-2008 02:17 PM - edited 11-08-2008 02:54 PM
Are there any alternatives to Handango for purchasing software for my Curve 8310? Handango stinks.
1. Purchased 2 software titles there today. Downloaded to PC. Went to Unzip and received WinZip error message.. "Cannot open file: it does not appear to be a valid archive".
- Deleted from desktop and tried 2 more times. Same message.
- Tried to Open from the Order form. Same message.
2. Handango's website continually crashes when trying to navigate (Page not found)... forced to keep trying.. sometimes the link goes through.
Couldn't seem to find any forum or support group for Handango.
BTW, I'm using WinZip 9.0 SR-1.
Left an e-mail about this with their Customer Support, but I hate relying on others to get back to me. I will GLADLY PAY for long-distance costs.. just give me a telephone number.
No telephone number to call.. Took some searching to find a telephone number. When you do call their Corporate offices for support, you get a message they're only open 9-5 CST M-Th and 9-12 CST F. Well, duh.. some of us work during the week.
Solved! Go to Solution.
11-08-2008 03:12 PM
Crackberry.com has a reputable store.
I haven't had a problem with Handango, and many on the forums see to like them as well.
You may have encountered a "black hole" in their operations!
Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
11-08-2008 04:22 PM
Thanks! I'll look. Unfortunately, I paid for some software that I now cannot download properly. I don't want to pay twice, unless I contest the Handango charges with my CC company.
Had similar problems last week with Handango. My guess is that since they're running a legacy AND a beta site simultaneous, they're having some problems. NO problems with any other website.. none.
Doesn't justify the total lack of sales support during times other than the hours specified in their telephone message header. Geez, you'd think they would display those hours on their website, thereby saving people like me a long-distance call.
11-08-2008 04:30 PM
Maybe it helps to maintain the illusion that the internet (and Handango) never closes?
01-05-2009 05:18 PM
Im Unable To Get HANDANGO on MY Phone? When I Put mhgo.com
01/05/2009 02:44 PM I receive This Error Message