08-24-2008 10:10 PM
I just removed battery to put in sd card and when it came back on the screen was all black and white and some of the icons have only ? marks where they used to be. Emails, contacts and #'s are still there, but icons have bugged out and background is all white. Any help??
08-24-2008 10:23 PM
Hi and welcome to the forums,
I would take out the sd card and reinsert the battery first, and see if your device acts normally.
Second please tell me what phone and what operating systen you have on the BB device
OPTIONS ABOUT 4.x.x.xxx
Please let me know.
08-24-2008 10:34 PM
08-24-2008 10:56 PM
Ordinarily you would go to OPTIONS ABOUT and the OS would look like 4.x.x.xxx.
I do not know your experiance level, but are you sure the battery contacts are clean and not blocked.
A SLIGHTLY DAMP cuetip with isopropyl alchol on both the contacts and the battery contacts. (Be careful to keep it just barely moist, and proceed at your own risk)
Is the battery in solidly?
Is it charged?
08-24-2008 11:06 PM
You need to re-install the software for this device.
Go here to get the one specific for your carrier - bottom of page. (make sure u download the latest one for the device - usually the first one on the list for ur model)
The push this software out to the device. Instructions can be found here
08-24-2008 11:13 PM
08-24-2008 11:15 PM
Great to see you got it fixed,
Please take a minute and resolve the thread using the options to the right.