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BlackBerry® Curve™

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New Contributor
ghoulqueen
Posts: 3
Registered: ‎10-17-2008
My Device: Not Specified
Accepted Solution

Having Volume Problems

Hey.

 

I am a new blackberry user, and I am having some problems with the volume controls

 

When I first got the thing the volume was working fine,

Then we had to do a reset on it for some reason, and I think the sound was fine...

 

But somewhere inbetween then and now...

the sound on the thing stopped working all together.

Like the "Normal" profile is silent

The "Loud" profile is vibrate

The alarms don't work. No noise, not even the camera

shutter noise. Nothing.

 

I have tried going through and turning up the volume in

the advanced options file in the profiles.

I have tried a soft reset and hard reset.

I have even tried wiping the thing alltogether.

NOTHING has worked.

 

I am completely lost.

 

if anyone could help, that would be amazing.

Please use plain text.
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Having Volume Problems

Hi and welcome to the forums!

 

Well I think you tried everything but rebuild the circuitry!

 

Try one thing,

Go to voicenotes, see if you can record and play back a note. Check the speaker.

I take it music doesn't play through thru speaker? Try the headphones as a test.

Let me know,

Thanks

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Super Contributor
jrdante
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Having Volume Problems

Sounds like it may have gotten wet?  Is that a possibility?
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Having Volume Problems

Good Point JR, are the sensors pinks?
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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New Contributor
ghoulqueen
Posts: 3
Registered: ‎10-17-2008
My Device: Not Specified

Re: Having Volume Problems

No, it didn't get wet.

 

 

Yesterday, about 2 hours after I posted this,

it started working.

 

Then this morning... I noticed that it was only after I pulled 

from the holster that it was acting funny.

 

So, I tried it again, and put it in the holster, and it stopped working.

sure enough 2 hours later it started working again.

moral of the story... I am sure as hell not using that holster.

 

So. I think this is solved..

 

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Having Volume Problems

There is a magnet in the holster that put's the BB  in standby, perhaps the magnet slid or became damaged.

Thanks

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Please use plain text.
New Contributor
ghoulqueen
Posts: 3
Registered: ‎10-17-2008
My Device: Not Specified

Re: Having Volume Problems

And thank you for all your help :smileyvery-happy:

 

I'm not exctly phone smart, but it always

feels good to figure things out like that for yourself

 

haha

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Having Volume Problems

Kudo's to you!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Please use plain text.