Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
Posts: 1
Registered: ‎01-31-2013
My Device: Blackberry 8520

Headphone socket is having problems

Recently my headphone jacket has stopped recognising all headphones and i was wondering if i could send it off for repairs?
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Headphone socket is having problems

Hi ZiggyZagg0121 and welcome to the BlackBerry Support Community Forums!

 

To verify this isn't a software issue, I would suggest performing a backup of your BlackBerry smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Let me know if you still have the same issue after doing this.

 

Thanks.


 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!