05-24-2013 11:35 AM
Hi, I have a blackberry curve 9320 but ever since I got the phone it doesn't seem to let me use headphones, I have tried the ones that came with it and loads of others that I have but none seem to work is there a setting that stops headphones please help fast
05-24-2013 01:08 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Immediately afterwards, see if your headphones work.
Otherwise, I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may want to consider seeking formal warranty support from your original place of purchase, authorized service center, or other warranty provider as applicable to your purchase contract.
Good luck and let us know!