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New Contributor
maxourfc
Posts: 5
Registered: ‎11-08-2012
My Device: curve 9320
My Carrier: SFR
Accepted Solution

Help Yahoo Messenger Blackberry 9320

Hey I've just bought my first ever Blackberry (curve 9320) and I've got the application Yahoo messegner on it. Butwhen I write my name and password, it just can't connect. It is written unable to connect on this phone yet my phone is connected to the wi-fi ! I am a customer from France.

Can you help me ? I am really dissapointed that it does not work !

Best regards

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Help Yahoo Messenger Blackberry 9320

Did you subscribe for BlackBerry data plan? You must subscribe to this plan to be able to use device applications and features. Or else you have to connected to Wi-Fi to use Yahoo Messenger.

tanzim                                                                                  
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New Contributor
maxourfc
Posts: 5
Registered: ‎11-08-2012
My Device: curve 9320
My Carrier: SFR

Re: Help Yahoo Messenger Blackberry 9320

I don't think so :Wacko: How can I suscribe to BB data plan ? My phone is connected to the wi-fi. Don't hesitate to ask me more questions in order to find the solution. I am really frustrated, I bought a BB in order to use such devices :smileysad:

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Help Yahoo Messenger Blackberry 9320

Hi maxourfc

 

 

                       In order to use various Application of BlackBerry like BBM,Facebook for BlackBerry ,Twitter ,Email services ETC you need to have BlackBerry Data Plan also known as BIS , this BlackBerry data plan  can be added to your account by your Carrier or wireless service provider.

 

As you had listed SFR as your Carrier so call them and activate BIS on your account to enjoy all those BlackBerry Services.

 

 

Prince

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___________________________________________________________________________

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New Contributor
maxourfc
Posts: 5
Registered: ‎11-08-2012
My Device: curve 9320
My Carrier: SFR

Re: Help Yahoo Messenger Blackberry 9320

Thanks ! :smileywink:

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Help Yahoo Messenger Blackberry 9320

Hi maxourfc

 

 

                          You are Welcome....:smileyhappy:

 

 

 

Prince

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___________________________________________________________________________

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New Contributor
maxourfc
Posts: 5
Registered: ‎11-08-2012
My Device: curve 9320
My Carrier: SFR

Re: Help Yahoo Messenger Blackberry 9320

Unfortunately I still can't connect to yahoo messenger ! I have suscribed to the BB data plan yet it still does not work :No: Could you help me ? I will contact SFR on monday but I am very frustrated that it does not work !

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Help Yahoo Messenger Blackberry 9320

Hi maxourfc

 

 

                      Are your able to use other Services of BlackBerry like BBM, FaceBook for BlackBerry ? .On your Home Screen Go to Manage Connection > Service Status > BlackBerry Internet Service = ?  what is the status.  

 

Did you get any errors while trying to Connect .

 

 

Prince

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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New Contributor
maxourfc
Posts: 5
Registered: ‎11-08-2012
My Device: curve 9320
My Carrier: SFR

Re: Help Yahoo Messenger Blackberry 9320

The status is 'Wi-Fi'. I can use facebook, BlackBerry app world and some other applications I download on BB app world... But not yahoo messenger. The fact is the application I want to use most is yahoo messenger :smileylol:

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Help Yahoo Messenger Blackberry 9320

Hi maxourfc

 

 

                      From where  are you able to access the FaceBook ? From your BlackBerry browser or from Facebook for BlackBerry . As you are not connected to BIS or BlackBerry Internet services you must call your Carrier SFR and please re confirm with them to make sure that BIS is properly configured on your account.

 

And please remember you need a BlackBerry Data Plan and a normal data plan will not serve your need

 

 

Prince

____________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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