11-08-2012 02:44 AM
Hey I've just bought my first ever Blackberry (curve 9320) and I've got the application Yahoo messegner on it. Butwhen I write my name and password, it just can't connect. It is written unable to connect on this phone yet my phone is connected to the wi-fi ! I am a customer from France.
Can you help me ? I am really dissapointed that it does not work !
Best regards
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11-08-2012 04:49 AM
tanzim
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11-08-2012 08:41 AM
I don't think so
How can I suscribe to BB data plan ? My phone is connected to the wi-fi. Don't hesitate to ask me more questions in order to find the solution. I am really frustrated, I bought a BB in order to use such devices ![]()
11-08-2012 01:41 PM
Hi maxourfc
In order to use various Application of BlackBerry like BBM,Facebook for BlackBerry ,Twitter ,Email services ETC you need to have BlackBerry Data Plan also known as BIS , this BlackBerry data plan can be added to your account by your Carrier or wireless service provider.
As you had listed SFR as your Carrier so call them and activate BIS on your account to enjoy all those BlackBerry Services.
Prince
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11-08-2012 04:51 PM
Thanks ! ![]()
11-09-2012 07:14 AM
Hi maxourfc
You are Welcome....![]()
Prince
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11-10-2012 11:45 AM
Unfortunately I still can't connect to yahoo messenger ! I have suscribed to the BB data plan yet it still does not work
Could you help me ? I will contact SFR on monday but I am very frustrated that it does not work !
11-10-2012 12:41 PM
Hi maxourfc
Are your able to use other Services of BlackBerry like BBM, FaceBook for BlackBerry ? .On your Home Screen Go to Manage Connection > Service Status > BlackBerry Internet Service = ? what is the status.
Did you get any errors while trying to Connect .
Prince
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11-10-2012 01:55 PM
The status is 'Wi-Fi'. I can use facebook, BlackBerry app world and some other applications I download on BB app world... But not yahoo messenger. The fact is the application I want to use most is yahoo messenger ![]()
11-10-2012 02:49 PM
Hi maxourfc
From where are you able to access the FaceBook ? From your BlackBerry browser or from Facebook for BlackBerry . As you are not connected to BIS or BlackBerry Internet services you must call your Carrier SFR and please re confirm with them to make sure that BIS is properly configured on your account.
And please remember you need a BlackBerry Data Plan and a normal data plan will not serve your need
Prince
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