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New Member
Reggio
Posts: 1
Registered: ‎01-22-2013
My Device: Curve 9320
My Carrier: Orange

Help - cant see text messages

Can anyone tell me how to reset my curve 9320 so I see text messages - message comes in but when I go to view the screen is grey and I can't see other part of the message.........

 

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Hall of Famer II
sdgardne
Posts: 48,014
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Help - cant see text messages

Hi and Welcome to the Community!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Best!


Occam's Razor nearly always applies when troubleshooting technology issues!
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