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BlackBerry® Curve™

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silkroadradu93
Posts: 1
Registered: ‎02-26-2013
My Device: 8520
My Carrier: Austria

Help here please

I've bought myself a BlackBerry Curve 8520 and tried to install on it Blackberyy center app after I installed I no longer go wheel can not do anything I tried to change softu hours and sometimes work sometimes not .. What can I do?

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Hall of Famer II
sdgardne
Posts: 46,981
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Help here please

Hi and Welcome to the Community!

 

I'm not sure that I understand your symptoms. "go wheel"? "softu hours"? "Blackberyy center app"?

 

In any event, I recommend that you attempt to boot into Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in Safe Mode

It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.

Good luck and let us know!


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