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New Contributor
Staci09
Posts: 4
Registered: ‎08-20-2008
My Device: BlackBerry Curve 8330

Help please! Can't receive or make calls

Not sure what happened but I can't receive calls or make calls. Incoming calls go straight to VM - outgoing calls, nothing. I can't send SMS either. I thought it was a MMS that tripped up the phone - I took out the battery and replaced it. I've also powered it off and on again - still nothing. I am receiving the occasional email tho.
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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Help please! Can't receive or make calls

Hi and welcome to the forums,

Please go to OPTIONS - STATUS and send us the numbers for file free and file total.

Thanks

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Forums Advisor III
lorriem1222
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: Help please! Can't receive or make calls

You may have inadvertly turned off the radio. Click on your connections icon and make sure mobile network is checked and your service provider is listed next to it and that it does not say off. although I don't think you would be receiving emails.
~Lorrie~ Master of All Things Blackberry!
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New Contributor
Staci09
Posts: 4
Registered: ‎08-20-2008
My Device: BlackBerry Curve 8330

Re: Help please! Can't receive or make calls

File Free: 42538623

File Total: 83623936

 

Connections as they should be - thanks.

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Help please! Can't receive or make calls

"I thought it was a MMS that tripped up the phone"  was there an error message, what happened?
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Forums Advisor III
lorriem1222
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: Help please! Can't receive or make calls

And you have about half your memory free so it's not that. Hmm. What about a mms made you think that's what could have caused this? Was it abnormal in any way?
~Lorrie~ Master of All Things Blackberry!
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New Contributor
Staci09
Posts: 4
Registered: ‎08-20-2008
My Device: BlackBerry Curve 8330

Re: Help please! Can't receive or make calls

[ Edited ]
When I recieve a MMS it cuts out my audio - can't hear callers - I have to pull the battery out and replace it to restore the audio. Reference link below:

 

http://supportforums.blackberry.com/rim/board/message?board.id=8300&thread.id=5441

 

 

Message Edited by Staci09 on 08-26-2008 11:16 PM
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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Help please! Can't receive or make calls

[ Edited ]

Stacie,

Go to OPTIONS ADVANCED OPTIONS HOST ROUTING TABLE Click on it and then menu key select register now.

This will re -register your phone. You will get an emiail saying it has been registered. do a battery reset make you let the phone reboot 1-3 min. See if your problem returns.

Please let us know

Thanks,

Message Edited by Bifocals on 08-26-2008 11:25 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

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New Member
liamreaney
Posts: 1
Registered: ‎08-16-2010
My Device: bold 9700
My Carrier: vodafone uk

Re: Help please! Can't receive or make calls

130838403

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New Member
Keybored_93
Posts: 1
Registered: ‎10-17-2010
My Device: blackberry curve 8900
My Carrier: orange

Re: Help please! Can't receive or make calls

Can't receive or make calls either what should i do! my internet works thow

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