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New Contributor
Sadie468
Posts: 6
Registered: ‎09-05-2008
My Device: Not Specified

Hi I have a Curve 8330 and my Outlook 2007 Calendar won't sync

Everything syncs but the calendar.  The sync appears on the screen for 2 seconds then disappears and nothing happens.  Help
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Hi I have a Curve 8330 and my Outlook 2007 Calendar won't sync

Hi and welcome to the forums,

Ok you first:smileyhappy:

that kind of PC ? What Operating system (Vista, XPPRO

What version of Desktop manager are you using

What type of Phone?

Who's your emergency contact?  (just kidding :smileyhappy: :smileyhappy:

Please let me know!

Thanks

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New Contributor
Sadie468
Posts: 6
Registered: ‎09-05-2008
My Device: Not Specified

Re: Hi I have a Curve 8330 and my Outlook 2007 Calendar won't sync

HP Laptop running Windows XP

 

Desktop manager 4.6 (I just downloaded it).  The last one didn't work either. 

 

Blackberry Curve 8330 running on the Telus network.

Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Hi I have a Curve 8330 and my Outlook 2007 Calendar won't sync

[ Edited ]

Hi and welcome to the forums!

Lets try this:

On the DM 4.6 open the synchronization page and in the upper right corner click on configuration sync, the grey radio button on the right ought to say configure settings. Go through the wizard, but ONLY pick the calendar. Make sure it's two way. Unselect everything else.

Reboot the PC and get the USB cable ready to plug into the BB. Start DM4.6.  On the BB, pull the battery while the device is ON, replace after a minute, let the device reboot 1-3 min, Then plug the USB into the BB. Make sure that the program synchs and you see the PIN number on the bottom middle of the screen . Start the sync.

Please let me know what happens,

Thanks

Message Edited by Bifocals on 09-06-2008 10:07 AM
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New Contributor
Sadie468
Posts: 6
Registered: ‎09-05-2008
My Device: Not Specified

Re: Hi I have a Curve 8330 and my Outlook 2007 Calendar won't sync

Its grey'd out.
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Hi I have a Curve 8330 and my Outlook 2007 Calendar won't sync

The calender option?
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New Contributor
Sadie468
Posts: 6
Registered: ‎09-05-2008
My Device: Not Specified

Re: Hi I have a Curve 8330 and my Outlook 2007 Calendar won't sync

Try'd your suggestion and the same thing happened.  Yes I aw the pin #
New Contributor
Sadie468
Posts: 6
Registered: ‎09-05-2008
My Device: Not Specified

Re: Hi I have a Curve 8330 and my Outlook 2007 Calendar won't sync

It reads from the phone but stops when it should be reading from the laptop.
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Hi I have a Curve 8330 and my Outlook 2007 Calendar won't sync

OK here's what's next:

 

Use this procedure to cleanly install 4.6

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

 

This is where you can download DM 4.2.2

 

 https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

 

Once you get the 4.6 off and the 4.2 on, We are going to change to just sync the calendar again,

Reboot the PC, when it's done plug in the BB and start 4.2.2, Successfully back up the calendar. :smileyhappy:

 

Let me know how it goes!

Click Accept as Solution for posts that have solved your issue(s)!
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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Hi I have a Curve 8330 and my Outlook 2007 Calendar won't sync

Hello, are you still there?
Click Accept as Solution for posts that have solved your issue(s)!
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Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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