Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
jamiecarey
Posts: 2
Registered: ‎02-17-2013
My Device: Blckberry curve

Hi I have forgotten my keypad password and i am on attempt nine out of ten, I am not on blckberry protect help!

 
Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,545
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Hi I have forgotten my keypad password and i am on attempt nine out of ten, I am not on blckberry protect help!

Hi and Welcome to the Community!

 

If you are talking about the user-created device lock password, then there is no hope. There is no "master" or "override" password to use...only the password you created can unlock your BB. If you fail the final time, your BB will wipe itself totally clean, and you will have to restore from backup. Sadly, as you imply, you have not been doing any backups, so you will have no source from which to restore.

 

For future reference, this article may be useful:

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.