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BlackBerry® Curve™

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New Member
gulamrahman
Posts: 1
Registered: ‎03-19-2013
My Device: Blackberry Curve 9300
My Carrier: Airtel

Hi

Hi All,

 

How are you...I am new to this community.

 

I am using Blackberry 9300, Facing App Error 523 since 3 days and mobile is like dead.

 

Can someone help me to resolve this ?

 

Regards,

Rahman Gulam

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Hi

Hi gulamrahman

 

Welcome to BlackBerry Support Forums

 

 

Try those steps to recover your device from this JVM error :

 

( Credit JSanders )

 

1) Make sure you have Blackberry Desktop Manager installed. BlackBerry desktop software

2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."


4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.


5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.  BlackBerry Software Download Site


Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.


Additional information:

  • KB24395 :  "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry Smartphone
  • KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader
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