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BlackBerry® Curve™

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New Contributor
cranekid
Posts: 2
Registered: ‎08-11-2010
My Device: Curve 8330
My Carrier: Sprint
Accepted Solution

Hotmail Email account not working on my Phone anymore

Hi.  I have a Curve 8330 on the Sprint network.  About a day and a half ago I stopped receiving my emails on my phone.  I can't send email either.  SMS, MMS, Blackberry messenger all work fine.  My email account works fine if I log in through the browser.  My wife has the same phone and also has a hotmail email account and hasn't had any problems.

 

Any ideas on how to fix this?

 

Thanks.

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Forums Veteran I
Raelic
Posts: 2,119
Registered: ‎08-07-2010
My Device: Bold 9900, Playbook , HS-700 headset
My Carrier: Rogers

Re: Hotmail Email account not working on my Phone anymore

HIYA!

 go here and login (or register if you need to).

Check and see if your email account has a small box beside it. If it does, click the box and re-renter your password to revalidate your email.

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New Contributor
cranekid
Posts: 2
Registered: ‎08-11-2010
My Device: Curve 8330
My Carrier: Sprint

Re: Hotmail Email account not working on my Phone anymore

Thanks Raelic.  That was the problem.  Don't know how it happened, but at least I know how to fix it if it happens again.

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Developer
MoonHowler778
Posts: 111
Registered: ‎03-18-2009
My Device: Blackberry Curve 8530
My Carrier: Boost Mobile CDMA

Re: Hotmail Email account not working on my Phone anymore

It happened because MS makes you validate your Hotmail address on your BlackBerry annually.
BlackBerry Curve 8530
OS: 5.0.0.937
Carrier: Boost Mobile CDMA
16 GB microSDHC card installed
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