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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎02-06-2013
My Device: Curve 9300

Hotmail account

I am trying to register my Hotmail on my Curve 9300 but it only gives me one option, which is to activate an enterprise account. Can anyone tell me how I register for Hotmail please. The phone told me to contact my wireless service provider but BT say it is nothing to do with them. I am able to get Facebook etc via my wifi. Thanks

Hall of Famer II
Posts: 50,344
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)

Re: Hotmail account

Hi and Welcome to the Community!

To use the proprietary BB services (including Push email capability, BBM, etc.), you must have an adequate data plan from your carrier (Virgin, not BT). The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a Push-email enabled BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).

 

With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you specifically what any service plan might actually provide. Only the carriers can answer that question. The best thing to do is to decide what services you desire, and then talk to your carrier (Virgin) about obtaining (from them) a data plan that enables what you desire.


Good luck!




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New Contributor
Posts: 2
Registered: ‎02-06-2013
My Device: Curve 9300

Re: Hotmail account

Many thanks for the comprehensive reply. I understand what you say and will talk to Virgin. Thanks again.