10-15-2012 03:33 PM
I've had my blackberry curve 9300 for about 10 months and my trackpad has stopped working.
How do I contact RIM/Blackberry to get this fixed as I am still under warranty?
(I live in the uk)
Help please as I am without phone at themoment and struggling
Thanks in advance.
10-15-2012 03:56 PM
You contact Virgin, for warranty support.
RIM performs all warranty repairs through the mobile provider, so you need to call Virgin.
10-15-2012 03:58 PM
Virgin is a sim only plan, as my 1st blackberry broke too and they refused to fix it for me, so I bought another blackberry myself from Argos.
10-15-2012 04:27 PM
Argos? Then they should support it.
If Argos is not an authorized retailer, you might be stuck without a warranty.