BlackBerry® Curve™

[Skaay]

I've had my blackberry curve 9300 for about 10 months and my trackpad has stopped working. 

How do I contact RIM/Blackberry to get this fixed as I am still under warranty?

(I live in the uk)

Help please as I am without phone at themoment and struggling 

Thanks in advance.

[JSanders Resident Expert]

You contact Virgin, for warranty support.

RIM performs all warranty repairs through the mobile provider, so you need to call Virgin.

[Skaay]

Virgin is a sim only plan, as my 1st blackberry broke too and they refused to fix it for me, so I bought another blackberry myself from Argos.

Thanks though

[JSanders Resident Expert]

Argos? Then they should support it.

If Argos is not an authorized retailer, you might be stuck without a warranty.