10-15-2012 03:33 PM
I've had my blackberry curve 9300 for about 10 months and my trackpad has stopped working.
How do I contact RIM/Blackberry to get this fixed as I am still under warranty?
(I live in the uk)
Help please as I am without phone at themoment and struggling ![]()
Thanks in advance.
10-15-2012 03:56 PM
You contact Virgin, for warranty support.
RIM performs all warranty repairs through the mobile provider, so you need to call Virgin.
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10-15-2012 03:58 PM
Virgin is a sim only plan, as my 1st blackberry broke too and they refused to fix it for me, so I bought another blackberry myself from Argos.
Thanks though ![]()
10-15-2012 04:27 PM
Argos? Then they should support it.
If Argos is not an authorized retailer, you might be stuck without a warranty.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.