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New Contributor
apapachame
Posts: 7
Registered: ‎04-18-2013
My Device: Curve 9330
Accepted Solution

How do I download my phone directory from one phone to another

I am changing service providers to one that has local technical support but horrible coverage (Sprint) to one that does not have local technical support or provide you a phone. Sprint does not use SIM card. I am using a 9330 with Sprint and was given an old 8310 until I can afford to buy a new phone. I want to download my phone directory from my 9330 to my 8310. Does anybody know how to do this? I have the Blackberry Desktop Software on my PC, but it treats each phone separately, and I can't see where my phone book is.
Trusted Contributor
rosebags
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900

Re: How do I download my phone directory from one phone to another

using the BB desktop manager you can use the switch device module. you can choose what apps you want to switch including contacts.
New Contributor
apapachame
Posts: 7
Registered: ‎04-18-2013
My Device: Curve 9330

Re: How do I download my phone directory from one phone to another

So the address book is considered an app?

JSanders
Posts: 86,588
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I download my phone directory from one phone to another

Simplest, install and backup your device using BlackBerry Protect.

Then on the new device, install and change devices in Protect and restore the previous backup.

 

ALSO, do the recommended Desktop Manager backup and restore of your address book.




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Trusted Contributor
rosebags
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900

Re: How do I download my phone directory from one phone to another

it is an application available on the device.
calendar is an App too
BBM is an app

so yes.... it is but not an app like Angry Birds.... if you get what i mean
New Contributor
apapachame
Posts: 7
Registered: ‎04-18-2013
My Device: Curve 9330

Re: How do I download my phone directory from one phone to another

I have the dumz.  I do not understand the program.  Can somebody explain to me, step by step, how I do this?

Trusted Contributor
rosebags
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900

Re: How do I download my phone directory from one phone to another

Install desktop managerr first on the pc
JSanders
Posts: 86,588
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I download my phone directory from one phone to another

install and backup your device using BlackBerry Protect.
Then on the new device, install and change devices in Protect and restore the previous backup.
 
ALSO, do the recommended Desktop Manager backup and restore of your address book.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
apapachame
Posts: 7
Registered: ‎04-18-2013
My Device: Curve 9330

Re: How do I download my phone directory from one phone to another

The new phone is not connected yet.  I am waiting to transfer the directory before I connect service because I want to keep my phone number.  So I cannot install blackberry protect.

I have the program on my desktop but it treats the two phones as separate phones.  I just want to take the directory from one phone and paste it on the other phone.  But there is no "copy/paste" function that I can find.

Trusted Contributor
rosebags
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900

Re: How do I download my phone directory from one phone to another

There is no copy paste. You have to connect the old phone and select back up.
You can choose to only back up your contacts.
You now have them all stored safely.
When you get your new phone you can plug it in and it will ask you if you want to restore a profile. Say yes and restore the one you saved. Easy.